Biggwin live Privacy Policy — your data is safe with us

Biggwin Live believes that your privacy is a fundamental right. This Privacy Policy explains how Biggwin Live How it collects, uses, discloses, and protects your personal information.

By using our website or mobile app, you agree to this Privacy Policy. This policy applies alongside our Terms & Conditions applies in conjunction with.

This policy was written in Bengali for our Bangladeshi members. However, in the event of any legal dispute, the original English version shall be considered final.

Biggwin Live Two types of data are collected — what you provide directly, and what is collected automatically.

What you provide directly:

Automatically Collected Information:

• IP address and device information (OS, browser)
• Login Time & Session Data
• Gameplay and betting history
• Page visit data (analytics)
• Cookie and local storage data

We only collect information that is necessary to provide our services, meet legal obligations, and maintain security.

Biggwin Live Your data is used for the following purposes:

• Account management: To create and update your profile and verify your identity
• Payment processing: To process deposits and withdrawals securely
• Service Improvement: To improve the gaming experience and platform performance
• Security & Fraud Prevention: To detect suspicious activity
• Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC regulations
• Customer Support: To resolve your issues and answer your questions
• Relevant Offers: To send you relevant promotions based on your preferences (if opted in)

Biggwin Live may share your data in limited circumstances, always in strict accordance with our policies.

Circumstances under which information may be shared:

• Payment processors: To process transactions (e.g. Mobile Pay, Nagad) — only the information required
• Legal Authority: When required by court order or legal obligation
• Security partners: Shared only with contracted partners for fraud prevention
• Business Transfer: In the event of a company merger or acquisition (you will be notified in advance)

Beyond the above Biggwin Live Your data is never shared under any circumstances. All of our third-party partners are contractually bound to uphold our privacy standards.

Biggwin Live This website uses various types of cookies — small data files stored in your browser.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

Biggwin Live Your data is retained only for as long as necessary — nothing more.

• Active Accounts: Data is retained for as long as your account remains active
• Closed Accounts: Generally up to 5 years, as required by legal obligations
• Financial Transaction Records: Minimum 7 years (as required by law)
• KYC Documents: 5 years after account closure
• Support Conversations: Up to 3 years after resolution

Once the retention period expires, your data is securely and permanently deleted. You may request deletion of your data; however, certain information must be retained for a specified period due to legal obligations.

Biggwin LiveAs a member of , you have the following rights:

• Right of Access: Right to know what information we hold about you
• Right to Rectification: The right to update incorrect or outdated information
• Right to Erasure: The right to request deletion of your data under certain circumstances
• Right to Restrict Processing: The right to restrict how your data is used for specific purposes
• Right to Data Portability: Right to receive your data in a machine-readable format
• Right to Object: Right to Opt Out of Marketing Communications

To exercise any of these rights, please support@biggwinlive.bizEmail us at. We respond within 30 business days.

Biggwin Live's services are not intended for anyone under 18. We do not knowingly collect data from minors.

If we learn that a minor has submitted their information, we will delete it immediately and close the associated account.

If parents believe their child Biggwin Livehas registered, please contact us immediately.

Biggwin Live Industry-standard security measures are used to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transfers
• Encrypted database — for stored data
• Two-Factor Authentication (2FA) Support
• Regular security audits & penetration testing
• Restricted access — only authorized personnel can view this information
• 24/7 Security Monitoring

Please keep in mind that no online platform can guarantee 100% security. Take some precautions on your end too — use a strong password and never share your login credentials with anyone.

Biggwin Live This Privacy Policy may be updated at any time. For significant changes, we will:

• We will send a notice to your registered email
• We will display a clear notice on the platform
• We will update the date at the top of this page

Even after changes take effect Biggwin Live Continued use of the platform will be considered acceptance of the updated policy. We encourage you to review this page regularly.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@biggwinlive.biz
• Live Chat: Available 24/7 at the bottom right of the platform

We typically respond within 3 business days. Complex requests may take up to 30 business days.

For more details, visit our FAQ page View or About Us Read.